We know how difficult it can be for
a business when there are networking problems, which is why
Far Reach includes networking maintenance and assistance
in our total care package at no additional charge. If you are a business and you
are having networking problems, web issues, hardware problems,
need database or design help, it's nice to only need one
number for support. If you are not a client and want to work through it
yourself, we hope this XP networking guide will help you.
Here are the most important steps in
Windows XP network troubleshooting. Follow them, and you might
not need to read the rest of this article! Ignore them, and your
network might never work properly, no matter what else you do .
Click each step to see the details:
Networks that use the TCP/IP
protocol for any purpose:
Networks that use the TCP/IP
protocol for File and Printer Sharing:
As you look for troubleshooting
help, youíre likely to come across information that looks
helpful, but will actually interfere with your efforts. Make
sure not to listen to bad advice by reading our article on
Windows XP Networking Myths.
Use Windows XPís Built-In Troubleshooters
Windows XPís built-in
troubleshooting tools are much better than those in previous
versions of Windows. Give them a try, especially if youíre new
to networking, by following our instructions.
Youíve performed the preliminary
steps, avoided the missteps, and run XPís troubleshooters, but
your network still isnít working right. View some simple steps
that can solve problems quickly and easily.
Problem not fixed yet? Itís time
for some heavy-duty troubleshooting. Roll up your sleeves, and
see how to Troubleshoot TCP/IP and
Troubleshoot File and Printer
If none of the preceding steps
solve your network problem, follow the advanced procedures in
these Microsoft Knowledge Base articles:
Slow Network Browsing in My
This might be the most frustrating
problem in Windows XP networking: you double click My Network
Places to browse the network, and then you wait. And wait. And
wait. Sometimes, it takes several minutes before you can see the
shared disks and folders on the network. The lights on your hub,
switch, or router blink continuously, as XP appears to be
scanning the network.
If this sounds all too familiar to
you, find out some ways to solve (or at least work around) the
problem of Slow Network Browsing.
Other Problems and Their
Some times you might have very
specific problem Ėview our list of
specific problem descriptions
and error messages, along with the likely solutions.
Avoiding Future Trouble
Once your network is running right,
follow these tips to keep it healthy.
Use System Restore in Windows Me
and Windows XP to create a restore point before making network
changes, installing software, or changing hardware. If something
goes wrong, you can restore the system to its previous working
Reboot all computers after adding a
DHCP server (e.g. ICS host, hardware router) to the network.
This will make them get new IP addresses from the DHCP server.
Disable and then re-enable all
firewall programs after making any IP address changes on the
When you remove computers, shared
disks, or shared folders from the network, open My Network
Places and delete shortcuts to them.